Media Releases
See IFSO Scheme media releases with updates on industry issues and complaints.
See IFSO Scheme media releases with updates on industry issues and complaints.
Last year, the Insurance & Financial Services Ombudsman Scheme (IFSO Scheme) received over 1,000 complaint enquiries and 46 complaints about vehicle insurance.
“Every five years, we are required to conduct an independent Review, and we welcome it as an opportunity for continuous improvement of our free and independent complaints service,” says Insurance & Financial Services Ombudsman, Karen Stevens.