PLEASE NOTE OUR ONLINE COMPLAINT FORM IS TEMPORARILY UNAVAILABLE. WE APOLOGISE FOR THE INCONVENIENCE.
In the meantime, you can email us at info@ifso.nz with the details of your complaint.
Please include the following information:
- The business or individual your complaint is about
- Whether you have already made a complaint to them
- What your complaint is about
- What solution you are looking for
- Whether you want us to refer your complaint to the business or individual for you.
Please note the IFSO Scheme office is closed from Friday 20 December 2024 to Monday 13 January 2025. Complaints made by email during this time will be reviewed when the office reopens in 2025.
Thank you for your understanding.