Case Studies

The following case summaries highlight common issues and consumer tips. Cases can be filtered by subject below and names have been changed to protect confidentiality. Access to the full case study database is available for IFSO Scheme Participants in the Participant Area.

Showing all House and Contents Insurance case studies

Show all cases

Pay out for stolen ring disappointing

Specify items of value on your policy. Check the sum insured.

Wiremu was disappointed to be receive an insurance payout that was less than it cost to replace his stolen ring.
House and Contents Insurance Sum Insured

See the case summary