Many kiwis don't understand - or have no interest in reading, their insurance.

Research commissioned by ICNZ of 1000 Kiwis shows just over half (54%) know what their insurance covers them for.

- Newshub, photos provided by AA Insurance

Widow battles insurer for funeral payout

A widow contacted the IFSO Scheme for expertise when her insurer stalled on funeral payout.

-Stuff Jane Matthews July 29 2021

'Finfluencer' guide announced

The Financial Markets Authority (FMA) - Te Mana Tātai Hokohoko - has released a guide to talking about money online following concerns some social media influencers and bloggers may be straying into regulated financial advice.

New CCCF Act to drive a culture of compliance from the top down

Directors and senior managers of lenders (including some mobile traders) must comply with the Credit Contracts and Consumer Finance Act 2003 (CCCF Act) from 1 October 2021.

2-month delay to new Credit Contracts and Consumer Finance Regulations

The NZ Government has agreed to a short delay to the full commencement of the Credit Contracts Legislation Amendment Act 2019 by two months, to 1 December 2021.

Canterbury floods - are you making a claim?

Insurance and Financial Services Ombudsman (IFSO), Karen Stevens, has important tips for people facing the task of setting their homes to rights.

-Rob Stock, Stuff, Monday 1 June 2021

Need help with your finances? Find a financial mentor

Here is a great example of the value of financial mentors - helping people navigate financial hardship. To complain about hardship decisions made by lenders, contact us at info@ifso.nz

Icy weather prompts fire warning

Insurance and Financial Services Ombudsman, (IFSO), Karen Stevens says the cold weather is a timely reminder for people to check their use of appliances and their insurance policies.

Fit and Proper Person Certification starts 1 October 2021

Under the Credit Contracts and Consumer Finance Act 2003 a Fit and Proper Person register is being introduced.

MBIE seeks input into Review of Approved Dispute Resolution Scheme Rules

MBIE are seeking public input into problems and proposed options to address jurisdictional inconsistencies between approved dispute resolution scheme rules.

Adviser licensing process, FMA

Advisers can start applying for a full license on March 15, 2021, and the FMA says the process will be rigorous.

Story from Insurance Business NZ: 19 November, 2020

FMA Financial Adviser licensing guide

On Monday, 17 November, the FMA and Financial Advice NZ will launch a full licensing application guide for Advisers. The guide will cover licensing standards across seven conditions including record keeping and internal complaints processes.

Story from Good Returns: 12 November, 2020