News
See updates and articles from a range of publications about insurance and financial services, including industry updates and consumer tips.
See updates and articles from a range of publications about insurance and financial services, including industry updates and consumer tips.
The exodus of panicked Kiwisavers who switched from growth into conservative funds in March as sharemarkets plunged. Many won't switch back.
Story from Stuff: 20 May, 2020
Think carefully before taking payment relief from personal insurance - ask about the consequences and find out about the options and assistance available first.
Story from Stuff: 21 May, 2020
New Zealand's favourite dog breed - the labrador - is also the naughtiest according to Southern Cross Pet Insurance, which received $1.5 million lab-related claims last year.
Story from Insurance Business NZ: 18 May, 2020
The FMA has set out future expectations of insurers in response to COVID-19, including customer support around financial hardship and vulnerability, and premium refunds or reductions if claims ratios are lower than planned.
Story from Insurance Business NZ: 1 May 2020
Katrina Shanks, Financial Advice NZ CEO, encourages Financial Advice businesses to find out about the support schemes available, for businesses and the community.
Story from Insurance Business NZ: 23 April, 2020
Deferring premium payments and changing policy terms and excesses to reduce premium levels are some of the measures in place to support customers. Contact your insurer to discuss.
Story from Insurance Business NZ: 21 April, 2020
Graeme Lindsay, Strategy Financial Services, provides a summary of the support offered by various life insurers for customers experiencing financial hardship due to COVID-19.
Story from Good Returns: April 15, 2020
Chris Curtain, AA Insurance CEO, about financial hardship, premium increase freezes, and potential future premium reductions for car insurance policy holders.
Story from Radio NZ: April 17, 2020
If you are facing hardship, contact your insurer to discuss options to keep your insurance in place. The Insurance Council says insurers have processes in place to support people experiencing vulnerability or hardship due to COVID-19.
Life insurers are asked about their approach to underwriting new insurance applications, and measures for customers facing financial stress, including premium waivers.
Story from RiskInfoNZ: April 7, 2020
Commerce Commission lender and borrower guidance includes: responsible lending principles, responding to borrowers in financial stress, and applying for changes to loans.
Insurance teams are working from home to provide their service during lockdown. They're asking customers to be patient and to get in touch online where possible as phone waiting times are long.
Story from Insurance Business Mag: 2 April, 2020