Insurance & Financial Services Ombudsman Scheme
We resolve complaints about insurance and financial services.
Our service is independent, fair and free for consumers.
Call us on 0800 888 202
The IFSO Scheme office will be closed for the Easter break from
5pm Thursday 28 March to 9am Wednesday 3 April 2024. If you would like to make an enquiry or complaint during this time, please use our online complaint form below.